Welcome to 299bst. We believe your privacy is a fundamental right. This Privacy Policy explains how 299bst collects your personal information, what it is used for, and how it is kept secure.
By using our platform, you agree to this Privacy Policy. We encourage you to read it carefully. If you have any questions, please reach out to our support team.
This Privacy Policy applies to the 299bst platform only. Third-party websites and services are governed by their own privacy policies.
299bst collects certain information to provide our services and manage your account. We only collect what is strictly necessary.
Personal Identification Information
Name & Email Address: For account creation and communication purposes.
Mobile Number: To verify identity and ensure faster transaction confirmation.
Date of Birth: Age Verification — only users aged 18 and above may register.
National ID or Passport: As part of the KYC (Know Your Customer) process.
Financial Information
Mobile Banking/Nagad Number: To process deposits and withdrawals.
Transaction History: For account statements and dispute resolution.
Bank Details: Stored in a secure, encrypted format where applicable.
Automatically Collected Data
IP Address & Device Information: For security and fraud prevention purposes.
Browser & Operating System: To improve site functionality.
Cookies & Session Data: To improve your experience on the platform.
Gaming Activity Logs: Betting history and account activity records.
Important: We never store your full payment card number or CVV. This information is sent directly to the payment processor.
299bst uses collected data only for specific, clearly defined purposes. Below is a full list of how we use your information:
| Purpose |
Data Used |
Basis |
| Account Creation & Management |
Name, Email, Mobile |
Contractual Requirements |
| Identity Verification (KYC) |
NID, Date of Birth |
Legal Obligations |
| Transaction Processing |
Payment Information |
Contractual Requirements |
| Customer Support |
Contact Information |
Legitimate Interest |
| Fraud Prevention |
IP, Device, Logs |
Legitimate Interest |
| Promotional Communications |
Email, Mobile |
Consent |
| Legal Reporting |
All Applicable Data |
Legal Obligations |
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time by contacting our support team.
299bst never sells your personal data. However, limited information may be shared in the specific circumstances outlined below:
Payment Processors: Necessary information is shared to process transactions via Mobile Banking, Nagad, or bank transfer.
KYC Verification Providers: With regulator-approved identity verification (KYC) providers.
Law Enforcement Agencies: When required by a court order or government directive, as a legal obligation.
Security Partners: With fraud detection and cybersecurity service providers.
Advertisers: Your data is never shared with third parties for advertising purposes.
Data Broker: Your data is never sold to data brokers or information marketplaces.
Whenever data is shared with third parties, they are contractually required to uphold the same standards of privacy and security.
299bst uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
Types of Cookies We Use
Essential Cookies: For login sessions and security — these cannot be disabled.
Functionality Cookies: To remember your preferences and language settings.
Analytics Cookies: To analyze site usage for improvement purposes — anonymously.
Security Cookies: To detect and prevent fraudulent activity.
You can disable non-essential cookies at any time through your browser settings. Please note that some features may become limited as a result.
299bst follows industry-leading standards to protect your information. Our security infrastructure provides multiple layers of protection.
256-Bit TLS/SSL Encryption: All data transmissions are fully encrypted.
Password Hashing: Your password is never stored in plain text — only a Bcrypt hash is kept.
Two-Factor Authentication (2FA): OTP verification system for an added layer of security.
Firewall & DDoS Protection: Servers are protected against cyber attacks.
Regular Security Audits: Regular audits conducted by third-party security experts.
24/7 Monitoring: Unusual activity is detected and addressed in real time.
Your Responsibilities: Beyond our technical safeguards, your vigilance matters too. Never share your password with anyone, and avoid logging in on public devices.
299bst does not retain data longer than necessary. Retention periods vary depending on the type of information:
Account Information: For the duration the account is active, and for 5 years after closure.
Financial Transaction Records: 7 years as required by legal obligations.
KYC Documents: 5–10 years as required by legal obligations.
Support Conversations: Up to 3 years after last contact.
Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.
Once the retention period expires, data is securely deleted or anonymized.
You have certain fundamental rights over your data at 299bst. We respect these rights and are committed to fulfilling them as promptly as possible.
Right to Know: You can find out exactly what data we hold about you and how it is used.
Right to Access: You can request a full copy of all your personal information.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing: You can request that we stop using your data for specific purposes.
Right to Data Portability: You can receive a copy of your data in a machine-readable format.
Right to Object: You may request to opt out of marketing communications.
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
299bst strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.
Age verification is mandatory at the time of registration.
Age is verified through a national ID as part of the KYC process.
Any account identified as belonging to a minor is immediately suspended.
All collected data is permanently deleted.
If you believe someone you know who is a minor may be using our platform, please notify our support team.
299bst may update this Privacy Policy when necessary. For any significant changes, we will notify you by email or through a platform notification.
The date of any change will be shown at the top of the page as "Last Updated".
At least 30 days' notice will be given before any major changes take effect.
Continued use of the platform after any changes constitutes your acceptance of the updated policy.
No, 299bst never sells your personal information to third parties. Data is shared only to a limited extent — for service delivery, legal compliance, and security purposes.
To delete your account data, please contact our support team. Please note that certain financial records must be retained for a set period due to legal obligations.
No. We do not store full card numbers, CVV codes, or PINs. Payment details are sent directly to the payment gateway processor, and only transaction references are retained on our servers.
Some technical services may use international servers. In such cases, we ensure that your data is protected to an equal or higher security standard and that international data protection regulations are fully complied with.
Yes. If a security incident occurs that affects your data, we will notify you by email as quickly as possible (generally within 72 hours) and provide guidance on the steps you should take.